1. What types of sweatshirts do you offer?
We offer a wide variety of sweatshirts, including hoodies, crewnecks, and zip-ups in various styles, colors, and sizes for men, women, and children.
2. How can I place an order?
You can place an order through our website. Simply browse our collection, select your desired sweatshirt, choose the size and color, and add it to your cart. Then proceed to checkout to complete your purchase.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and popular online payment methods like PayPal.
4. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and the shipping method selected, but you can generally expect delivery within 3-7 business days for standard shipping.
5. Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.
6. What is your return policy?
We accept returns within 30 days of delivery for items that are unused and in their original condition. Please contact our customer service team to initiate a return.
7. How do I care for my sweatshirts?
To keep your sweatshirt looking great, we recommend washing it inside out in cold water and tumble drying on low heat. Always refer to the care label for specific instructions.
8. Do you offer gift cards?
Yes, we offer gift cards! You can purchase them on our website and send them via email to friends and family.
9. Do you ship internationally?
Yes, we ship to select international locations. Shipping costs and delivery times may vary based on the destination.
10. How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team through the “Contact Us” page on our website. We aim to respond within 24 hours.
Thank you for choosing Comus Store! We appreciate your support and look forward to serving you.